Terms & Conditions

Training Terms and Conditions (Update 30-12-2025)

1. Attendance and Session

1. The client is committed to attending sessions at the agreed times with the coach.
2. Both the client and the coach must sign after each training session to confirm attendance.
3. Unused sessions may not be rescheduled after the contract expiration date.

2. Cancellation and Rescheduling Policy

1. The client must inform the coach at least 24 hours in advance if they wish to cancel or reschedule a session.
2. Failure to notify within 24 hours will result in the session being counted as fully used.
3. The company reserves the right to deduct the session from the client’s balance in case of non-compliance with the session time.

3. Package Validity Period

The company commits to granting the client a validity period for each package as follows:

• 5 sessions: 14 days (2 Weeks)
• 10 sessions: 30 days (1 Month)
• 15 sessions: 45 days
• 20 sessions: 60 days (Two Months)

The validity period may not be extended except with management approval and only for a medically documented reason.

4. Refund and Transfer Policy

1. Paid fees are non-refundable under any circumstances.
2. Sessions may not be transferred to another client or converted into a new package.
3. Offers and discounts may not be combined or refunded.

5. Substitute Coach

The company has the right to provide a certified substitute coach if the primary coach is unavailable, without affecting the validity or value of the sessions.

6. Health Declaration

The client declares that:

1. They are in a health condition that allows them to participate in physical exercise.
2. They do not suffer from any injury or illness that may be affected by training.
3. In the event of any health condition, the company must be informed immediately and a medical report must be provided.
4. The company does not provide medical advice, and the client must consult their physician before starting any training program.

7. Limitation of Liability

1. The client acknowledges that training is undertaken at their own personal responsibility.
2. The company and the coach are not responsible for any injury resulting from negligence or failure to follow instructions.
3. The client is not entitled to claim any financial or legal compensation against the company or the trainers.

8. Conduct and Discipline

1. The client must respect the coach and comply with the facility’s rules and regulations.
2. The company reserves the right to terminate the contract without refund in the event of misconduct or breach of terms.

9. Applicable Law

This agreement is subject to the laws and regulations of the United Arab Emirates.